TOPS - 8D - Structured method of problem solving for engineering industries - IMTMA/Q014

Programme Background

Critical, complex problems arising everyday from cross-functional disciplines in the work environment can wreck havoc and affect your bottom-line big time if the root cause is not identified quickly and correctly. The problems usually persist and recur periodically failing any preventive actions or due to limitations in problem solving approach of the untrained individual. We often see departments passing the buck across the hallway to get the monkey off their back. TOPS-8D is a highly structured, problem solving tool perpetuated by FORD and is used by effective managers across the world in problems pertaining to Product/Process Quality as well as non-technical - Management / Marketing zones. Understanding of the data handling and analysis tools included in the TOPS-8D approach can make all the difference.

This programme will provide an in depth understanding of problem solving and technical decision making covering areas right from design, quality control, manufacturing including management decisions related to improvement and preventive actions. Select case studies will equally help participants across domains and departments.

Focus Areas
  • TOPS-8D approach for problem solving
  • Problem Description
  • Intermediate / Immediate Actions
  • various methods for data collection for potential causes
  • Root Cause Identification Process
  • Preventive action selection
  • Case Study I
  • Financial Matrix for CAPA (Corrective and preventive action)
  • Interlinking CI (continuous improvement) with CAPA
  • Interlinking 8 D Problem Solving with QS (Quality System) Reviews & FMEA
  • 8 D Method extended to Management System - vendor selection, improving delivery, performance, etc.,
  • Case Study II

The dates of this programme is not yet announced. For more information please click below button.


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